Support
We're here to help
Choose the issue closest to yours, or use the form below to reach our team directly.
I can't return my charger
My charger isn't working
I was charged incorrectly
I lost my power bank
My payment failed
The station isn't working
If a power bank appears swollen, damaged, leaking, or unusually hot, stop using it immediately and notify venue staff or NightPlug support.
FAQ
Questions, Answered
Find a NightPlug station at a participating venue, tap or scan the QR code to start a rental, and a charged power bank releases from the kiosk. Plug it into your phone and keep moving — no waiting around at a locker.